No matter if you have taken all the required precautions, when a server or a hard drive fails you can guarantee that the search for a company to sort out the problem will be the foremost thing on most peoples minds, but how do you choose the best comapny to do the job for you?
Making the right choice in which data recovery company to work with can be a bit of a chore at an often crucial time, but getting it right is vitally important to ensure the best success rate.
The company that gets your vote should have dedicated Data recovery staff that are professionally trained for the required task
Unfortunately some companies only undertake recovery tasks on an irregular basis and do not have either the skill set or necessary tools to carry out a full recovery of your data.
A true data recovery lab will be able to successfully recover data from Servers, Laptop’s, Desktop’s, CD/DVD’s and all other types of storage media, not simply just from a failed hard drive
They should have both the leading technology and skilled technicians to identify and solve the most challenging recovery situations presented to them.
If they are leaders in data solutions they should also be able to offer a full gamut of data recovery services including full server and raid recovery capabilities. If the company are an industry leader they will also offer a call out service as this is often a key requirement for server and raid data recovery.
Frighteningly some companies will only have a basic workbench to recover your data, you want to ensure at the very least they have a certified (preferably certified to ISO class 3 standards) clean room.
In the event of your drive needing to be stripped down you need to know who is actually handling your data and is it secure? Having to send your drive to another country for assessment should not be a requirement in this day and age.
To sum up losing data can cripple a company or cause personal heartache, so make sure you are dealing with a reputable firm as much as you can, and ask the awkward questions.